Refunds + Returns

Pheed's No-Fuss Returns & Satisfaction Guarantee

At Pheed, we're all about keeping it real and straightforward. If your order isn’t up to par due to damage or a mix-up, hit us up within 14 days of receiving your order at info@pheed.com.au. We've got your back with hassle-free return shipping.

Got second thoughts?

We get it. Life’s too short for regrets. If you’ve had a change of heart within 7 days of getting your goods, and they're still unopened, we'll sort you out with a refund of the product price, less the return shipping costs. * **

Not feeling it?

If our products don't make you feel like the warrior you are, we're not about to leave you hanging. First-timers can get a full product refund if Pheed doesn't hit the mark. Just make sure you’ve only sampled up to three servings and shoot us an email with the evidence within 14 days of delivery.* **

All about the details:

Whether it's a change of heart or a quest for satisfaction, we process refunds the way you made the payment, once we’ve received the returns back in our warehouse.

Reach out to info@pheed.com.au with your name, order number, and photographic proof and we’ll be in touch.

*Not applicable to final sale items because they’re already a steal.

**Return postage costs are the responsibility of the consumer. Package must be sent via tracked and/or registered post and tracking number provided to Pheed.