Refunds + Returns
Pheed's No-Fuss Returns & Satisfaction Guarantee
At Pheed, we're all about keeping it real and straightforward. If your order isn’t up to par due to damage or a mix-up, hit us up within 14 days of receiving your order at info@pheed.com.au. We've got your back with hassle-free return shipping.
Got second thoughts?
We get it. Life’s too short for regrets. If you’ve had a change of heart within 7 days of getting your goods, and they're still unopened, we'll sort you out with a refund of the product price, less the return shipping costs. * **
Not feeling it?
If our products don't make you feel like the warrior you are, we're not about to leave you hanging. First-timers can get a full product refund if Pheed doesn't hit the mark. Just make sure you’ve only sampled up to three servings and shoot us an email with the evidence within 7 days of delivery.* **
All about the details:
Whether it's a change of heart or a quest for satisfaction, we process refunds the way you made the payment, once we’ve received the returns back in our warehouse.
Reach out to info@pheed.com.au with your name, order number, and photographic proof and we’ll be in touch.
*Not applicable to final sale items because they’re already a steal.
**Return postage costs are the responsibility of the consumer. Package must be sent via tracked and/or registered post and tracking number provided to Pheed.